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Contact Food Network Customer Service

Food Network Phone Numbers and Emails

Toll-Free Number:

  • (866) 587-4653
Call customer service
Send Message

Customer Service:

  • (212) 549-8589
  • (877) 817-4393

Food Network Emails:

Legal
Privacy Inquiries, Privacy Inquiries
Media
info@foodnetwork.com
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How to Contact Food Network?

Most Popular Number:

(866) 587-4653
Total calls: 297 Issues resolved: 13 Last call: Feb 12, 2025
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PissedConsumer Reporter

The Food Network customer service phone number for general inquiries is 1-866-587-4653. You can use this number whenever you have comments, questions, or suggestions for a show. The tech support team is also available at this helpline should you need assistance with technical-related issues. Additionally, you can contact Food Network customer care at 1-212-549-8589. The same number can be used to reach the company’s official representatives on legal inquiries. However, the company prioritizes online communication and encourages customers to contact their Help Center via the website.

The Food Network contact email is info@foodnetwork.com. You can use this address for general questions and information requests whenever you want to learn more about the company and its services. The professional customer care agents are also ready to help you troubleshoot your issue and provide instructions to resolve the problem. The Food Network email for the Privacy Policy-related matters and Data Protection requests is privacy@hgtv.com. Alternatively, you can reach the company’s support via the website. To email Food Network on your specific inquiry, visit the Help page and select the topic that best describes your issue, or click the Submit a Request in the top right corner for general inquiries.

The Food Network headquarters address is The Home of Food Network, 75 Ninth Avenue, New York, New York 10011, United States. It can be used for official correspondence, documentation, and legal inquiries. You can also send your show ideas and comments to this Food Network address for the company’s representatives to consider. The customer service team is also available at this office for your concerns, complaints, and compliments. To get in touch with the Data Protection Officer, mail your Privacy Policy questions or Data Protection requests to the following Food Network corporate office: The Home of Food Network, Privacy Office, 4000 Warner Blvd., Bldg. 700, Burbank, CA 91522, United States.

The Food Network office hours are typically Monday to Friday from 9 a.m. to 5 p.m. ET. You can also call the customer care helpline within these hours. The live support advisors will be ready to provide information and instruct you to resolve tech-related issues. However, the fastest way to get in touch with Food Network customer service is via the website. You can visit the Help page and submit a request whenever it’s convenient for you. You will get a response from the company’s representatives with answers to your questions or ways to resolve the problem as soon as they study your matter.

The Food Network website is the most efficient way to reach the customer care team. Scroll the homepage down and click the Help tab to see the available options to contact customer service. Select the topic that corresponds to your inquiry and check the FAQ articles to find the information you need or submit a request. You can also complete an online form by clicking the Submit a Request button in the upper right corner. Fill it out with your contact details and describe your issue in the text box. You can also attach files or images if necessary. Click Submit and await the response from the support team.

Food Network Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    54% phone 46% email
  • The best phone number to call Food Network is 2125498589. 54% of consumers used this number to address their issues and concerns.

  • The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Food Network may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

Food Network Website:

Food Network Help Center:

Corporate Office Address:

The Home of Food Network
75 Ninth Avenue
New York, New York 10011
United States

Food Network Rating Based on 421 Reviews

Rating details

2.5
more details
Website
Product or Service Quality
Diversity of Products or Services
Customer service

Rating stats

Rating trend

How Good is Food Network's Customer Service?

Evalena Rtd
Evalena Rtd
Feels Satisfied | May 14, 2024

They were knowable and very courteous, resolved the issue quickly.

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Roshawnda Yvs
Roshawnda Yvs
Feels Disappointed | Mar 25, 2024

There is a commercial on television advertising FOOD Network Spring Baking, which is on Monday nights. There is a woman by the name of Erica who is making a pastry. It looks delicious. She forgot to press down on each pastry before baking. She is very upset. She says it is nothing but dog food and tosses the whole cookie sheet into the garbage can. Does this woman not realize that there are people on the streets, children, women and men who would give their right hand for something that looked this good. It is a sin to waste food. She could have put the cookie sheet aside, started fresh, and made a fresh batch. She did not have to throw all of her pastries out. Such a waste. I will never watch Food Network again until this commercial is pulled.
Diane Gowin

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Franko Cfa
Franko Cfa
Feels Disappointed | Dec 22, 2023

No service was found

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Nicole V Fwb
Nicole V Fwb
Feels Disappointed | Dec 05, 2023

I’m very disappointed at how difficult it is to speak to a customer service representative.

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Mele Ytv
Mele Ytv
Feels Satisfied | Oct 26, 2023

Excellent

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MJ R Tro
MJ R Tro
Feels Disappointed | Jun 29, 2023

Fell prey to the LeCreuset propaganda. Send $9.95 for shipping fees & receive pots & pans. SCAM.

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Summary of Food Network Customer Service Calls

787 TOTAL
CALLS
02:43 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Food Network?

Product/ Service Question:

  • “Purchased dish set that contained a broken dinner plate”
  • “Problem with website”
  • “Complaint Broken Egg Slicer”

Request for Information Question:

  • “I need to talk to customer service please”
  • “Check on subscriptions”
  • “Cookware question”

Activation/ Cancellation Question:

  • “Wanting to let you know I will no longer be watching your programs.. also canceling sling.. Do to Guy with Donald Trump.. the traitor to our country.”
  • “Cancel my subscription”
  • “To cancel my subscription if it still exists. Haven’t gotten a magazine in a long time, and then I get a bill that it’s being automatically extended.”

Account Question:

  • “Check expiration date of current subscription”
  • “Subscription”
  • “Can't log in”

Payments and Charges Question:

  • “Fraud”
  • “Erroneously charged”
  • “Fraud Joanna Gaines and Imaha Steaks”

Shipping and Delivery Question:

  • “Purchase an item never received it”
  • “Haven't received magazine payedin January with check number 4313, Marie Coleman, Whitesburg ky”
  • “Get that gluttonous pig Katie Lee off the show. She will travel you to get the first bite.”

Return/ Replace Question:

  • “Change of address”
  • “Replacement for Food Network Dutch Oven which is cracked on the bottom. I never was able to talk to anyone and resolve the issue. It was irritating.”
  • “Replacement parts for food processor”

Cards Question:

  • “Update credit card”
  • “Why will your recipes no longer go to my Pinterest account t?”
  • “Credit card charge”

Staff Question:

  • “Chip in cooking service of enamel Dutch oven”
  • “In oct of 2019 I paid 39.00 for *** year of premium service now I can't access my account”
  • “Wanna put my kitchen manager on show”

Website/ Application Question:

  • “Can't get on the website”
  • “Website related”

Refund Question:

  • “Money back”

Employment Question:

  • “Job”

Other Question:

  • “Is chef Tucker Riccio from Next level Chef on Chopped on Jan 21 and at what time?”
  • “Trying to reach your administrative office”
  • “Seeking info on a dish set order that I placed 2 weeks ago”

Compare Food Network Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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