Contact Food Network Customer Service
Food Network Phone Numbers and Emails
Toll-Free Number:
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(866) 587-4653
Customer Service:
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(212) 549-8589
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(877) 817-4393
Food Network Emails:
Food Network Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Food Network Customer Service is rated at 2.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Food Network is (212) 549-8589. 52% of consumers used this number to address their issues and concerns. Meanwhile, 27% of users reported contacting a real person successfully by dialing the phone number (866) 587-4653.
The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Food Network may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Food Network Customer Service is rated at 2.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Food Network is (212) 549-8589. 52% of consumers used this number to address their issues and concerns. Meanwhile, 27% of users reported contacting a real person successfully by dialing the phone number (866) 587-4653.
The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Food Network may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
People call Food Network mainly because of product/ service, request for information and activation/ cancellation.
8% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Food Network is privacy@hgtv.com. 58% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
How to Contact Food Network?
Most Popular Number:
| Total calls: 331 | Issues resolved: 13 | Last call: Jan 13, 2026 |
Contact Information
Food Network Website:
Food Network Help Center:
Corporate Office Address:
How Good is Food Network's Customer Service?
Summary of Food Network Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Food Network?
Product/ Service Question:
- “You people have ruined my weekends. I will never watch the food network again for canceling the kitchen.”
- “Food Network app not functioning”
- “I will never watch food network after you canceled the kitchen. What genius did this ????? This was the only reason I watched food network.”
Request for Information Question:
- “I have a question regarding registering for the kids baking championship”
- “Order status”
- “Place order”
Activation/ Cancellation Question:
- “Why cancel the kitchen”
- “Wanting to let you know I will no longer be watching your programs.. also canceling sling.. Do to Guy with Donald Trump.. the traitor to our country.”
- “Cancel my subscription”
Account Question:
- “Subscription”
- “Password reset email not working”
- “Check expiration date of current subscription”
Shipping and Delivery Question:
- “Order #11249 was ordered 12/2/25 for $107.08 has not been delivered. It was for 3 Food Network Chai 16 piece Dinnerware sets. I have not received any updates on my order and have no idea what is going on with my order!”
- “Purchase an item never received it”
- “Haven't received magazine payedin January with check number 4313, Marie Coleman, Whitesburg ky”
Return/ Replace Question:
- “Wrote letter and it was returned!”
- “Dutch oven replacement”
- “Change of address”
Payments and Charges Question:
- “Fraud”
- “Erroneously charged”
- “Fraud Joanna Gaines and Imaha Steaks”
Website/ Application Question:
- “Can't get my app to open”
- “Website, saved recipe box, unable to reset password.”
- “Can't get on the website”
Cards Question:
- “I do no want to pay for wildcard kitchen or Bobby flay. I already pay for food network. Now you are adding an additional fee. Many of us can barely pay for these stations. Please change it back and take off max. I cannot afford the price”
- “Update credit card”
- “Why will your recipes no longer go to my Pinterest account t?”
Staff Question:
- “Chip in cooking service of enamel Dutch oven”
- “In oct of 2019 I paid 39.00 for *** year of premium service now I can't access my account”
- “Wanna put my kitchen manager on show”
Refund Question:
- “Money back”
Employment Question:
- “Job”
Other Question:
- “Kids baking championship”
- “Missing issue”
- “SWEEPSTAKES ENTRY ISSUES”
Compare Food Network Customer Service To
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